Booran Motors group of companies Privacy Policy

Booran Motors Group of Companies includes but is not restricted to; Booran Holden Dandenong, Booran Holden Cheltenham, Booran Suzuki, Booran Euro, Booran HSV Dandenong, Booran HSV Cheltenham, Southland Kia, Bayside European, Cranbourne Holden, Cranbourne Hyundai, Berwick Hyundai, Southland Kia, Dandenong Mitsubishi and Dandenong Hyundai.

Booran Motors Group of Companies has developed this privacy statement to assure you that we are committed to responsible privacy practices.

Collection of personal Information

You can browse through this web site, including searching for a vehicle, without registering any of your personal Information.

This Website collects personal Information about you when you complete a form on the Website and send it to us.

In accordance with the 13 Australian privacy principles (Apps) set out in the privacy Act 1988 (Cth) (privacy Act), this privacy policy details how Booran Motors Group of Companies will manage and protect personal information.

We do not disclose any information collected on the Website to any organization not related to this company.

When you provide us with information on this Website we may ask your permission to contact you in the future about products or promotions related to this company. If you give your permission you will be given the opportunity to withdraw it at any later time we contact you

If you do not give our permission you will not be contacted again except as it pertains to your specific request.

Information collected by our Server.

When you visit this site, our server logs the following information provided by your browser (which does not personally identify you);

The type of browser and operating system you are using the previous site that you visited.

Your server's Ip address (a number which is unique to the machine through which you are connected to the Internet: usually one of your service provider's machines).

Our server logs the date and time of your visit, which pages of our Website you visited and any documents you downloaded.

Our server might use a feature of your browser called a "cookie" to assign a user ID. We use cookies and track Ip addresses via our websites so we can improve our services provided by our websites and enhance your user experience. Cookies are pieces of information a website can send to your computer's browser for record-keeping purposes. We use cookies to ascertain which web pages are visited and how often, to make our websites more user friendly, to give you a better experience when you return to a website and to target advertising to you that we think you may be interested in. For example, cookies allow us to save your password so you do not have to re-enter it every time you visit our site. Most web browsers automatically accept cookies. Cookies can be disabled or purged from your browser if you so choose. You can find information specific to your browser under the "help" menu. We can't guarantee the proper functioning of our websites if you choose to disable cookies. We only use the information collected by our server to generate statistics and analyse site activity.

How we use personal Information collected about you.

We will reply to your email address for the purpose for which you provide it.

If you give permission we will use your personal information (see below for what personal Information we collect) only to send you emails to announce products or promotions related to this company. Every time we send you an email, we will give you the opportunity to choose not to receive further emails of that type.

We may also use your email address to respond to feedback given about this site, and to confirm receipt of emails sent to us.

What personal information do we collect?

When you send a form on this Website to us, it will provide the following personal Information:

Your name

Your email address

On some forms it will additionally ask for:

Your phone number

Your fax number

Your address

When booking a vehicle service, details of your vehicle

Security of your personal Information

To view this site securely, you need a browser such as Google Chrome, Mozilla Firefox or Microsoft Internet Explorer displaying a symbol such as a key or lock, to show you are in secure mode; if not, a warning will appear.

please note despite the high level of security installed on this website, we cannot guarantee that any e-mail is secure.

Access to your personal information.

We will strive to ensure that information about you is accurate when we collect or use it. Subject to some exceptions under the privacy legislation, we will let you see the information we hold about you and correct it if it is inaccurate, incomplete or out-of-date. If we do not grant you access to your personal information we will tell you why.

If you wish to obtain access to and/or correct your personal information held by the Booran Group of Companies, please contact the privacy Officer on 03 9794 5455 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Resolving your concerns

If you have a complaint regarding Booran Group of Companies management of your personal information, please prepare your complaint in writing and email it to us at This email address is being protected from spambots. You need JavaScript enabled to view it.

The Booran Group of Companies will provide written acknowledgement of your complaint within 7 days of receipt. We will investigate and advise you of the steps we have taken to resolve your complaint within 30 days of receipt of your complaint.

If you have any questions about this privacy statement or if you wish to gain access to the information that we may have collected about you, please contact the Booran Holden - Cheltenham privacy Officer.

If any of the personal Information we are holding has changed, we will correct it for you.

We reserve the right to change our privacy Statement. A revised privacy Statement will only apply to data collected subsequent to its effective date.